International Order Information

• In-Stock Items｜Shipped within 7 days after payment is received.
(Items without a pre-order label are considered in stock.)

• Please refer to the 【Reference Body Measurements】 page for sizing information. If you are unsure about sizing, please contact us at:
[email protected]

• Pre-Order Items｜Production time varies between 40–60 days.

• The “Deposit” payment option is not available for international orders. International customers must select Full Payment.

• Pre-order items may be eligible for minor custom sizing adjustments (for example: pants length or waist measurement). Please contact us before placing your order.

• As all customized and made-to-order items are produced specifically for each customer, returns, exchanges, and cancellations are not accepted for any reason. Please consider carefully before placing your order.

• If specific lace trims or metal accessories become unavailable, they may be replaced with similar materials of comparable style and quality.

Payment Method｜Credit Card

Shipping Method｜Taiwan Post

• Customers in Mainland China, Hong Kong, and Macau may choose SF Express, with shipping fees payable upon delivery.

• International shipping rates vary by destination. If your shipping address is not supported by the website’s shipping settings, please contact us for a quotation before placing an order.

We reserve the right to make final decisions regarding product specifications, order acceptance, modifications, promotional activities, interpretations, and order cancellations.

What’s Included

• Doll Body Not Included
• Wig Not Included
• Shoes Not Included
• Props Not Included

Refund & Return Policy

• Customized items cannot be returned or exchanged.
• Pre-order items cannot be returned or exchanged.
• Customers are responsible for verifying measurements and compatibility before placing an order.
• Any defects must be reported within 7 days of delivery.

• 現貨商品｜付款完成後 7 日內寄出。
（未標示為預購商品者，皆視為現貨商品。）

• 商品尺寸請參考【模特兒素體數值】頁面。若不確定尺寸是否合適，歡迎來信詢問：
[email protected]

• 預購商品｜製作期約 40–60 日，實際時間依製作進度而定。

• 國際訂單不提供「僅支付訂金」選項，請選擇全額付款。

• 預購商品可提供部分尺寸微調服務（例如：褲長、腰圍等）。如有需求，請於下單前與我們聯繫確認。

• 客製化及訂製商品皆依照客戶需求製作，恕不接受任何原因之退貨、換貨或取消訂單。下單前請務必確認商品內容及尺寸資訊。

• 若蕾絲、金屬飾品等材料因供應因素缺貨，將以風格及品質相近之材料替代，恕不另行通知。

付款方式｜信用卡

配送方式｜中華郵政

• 中國、香港及澳門地區可選擇【順豐速運】，運費採貨到付款方式收取。

• 國際運費依收件國家／地區而有所不同。若您的收件地址不在系統設定範圍內，請先來信詢問相關運費資訊。

本店保有商品內容、價格、活動辦法、訂單接受與否，以及最終修改、變更、解釋及取消訂單之權利。